I don't like my purchase, or it is the incorrect size.
We are happy to provide you with store credit as long as the product meets the below requirements, and you return it within 14 days of receiving it. We provide free returns for orders within NZ.
T-shirts: T-shirts must be returned in a resalable condition, that hasn't been worn, washed or altered, and with tags attached.
Underwear: Please note, for hygiene reasons, underwear products returned must be in a resalable condition: unworn, with the gusset hygiene sticker still attached. All packaging must be sealed and intact, and all additional material (i.e. info card) returned with the item.
Please contact firstname.lastname@example.org for further instructions, including what to do and where to send your return.
Sale items are not able to be returned or exchanged unless faulty, so please choose carefully.
We're unable to cover returns for international orders, these returns must be covered at buyer's own expense.
My purchase is faulty, or the wrong product was delivered.
If you've ordered something online and have received a faulty or wrong product, we apologise! We are more than happy to send a replacement, or give you a refund. Please email email@example.com more details.